Questions, answered

A field guide built for your trip, as a PDF, a printed book, or both: a day-by-day plan, events on your dates, restaurants and reservation deadlines, getting around, expected weather, a packing list and a plan B for each day. Every fact has a source, and every photo is credited. See the sample.

The Captain, a living, breathing human, checks and signs off every guide. We use research tools, including AI, to work fast, but no guide goes out until a person has checked it against your dates.

A chatbot will happily invent a festival or a restaurant that closed last year. We check events, hours and booking rules against real sources for your exact dates. If something isn't published yet, the guide says TBA instead of guessing.

PDF only: 5 business days after you pay through the link the Captain emails you. Printed book or Both: 5 business days after you approve your quote. This applies to trip guides and Full Field Guides alike. Rush is 48 hours for +$35 on Weekend and Week guides. The rush fee covers the guide only, not printing or shipping. Printed books ship after your guide is approved. Shipping time is separate from the 5-business-day turnaround.

Two weeks or more before you travel is ideal. You can order months ahead: anything not announced yet is marked TBA, and you can use your revision closer to the trip to fill it in.

Most cities and regions. If we don't think we can do your destination well, we tell you within 1 business day and refund you in full.

No. Captain Roam makes guides; it is not a travel agent and doesn't sell travel. Your guide tells you what to book, where and by when. You book and pay providers directly.

Changes to the plan you received, like swapping a restaurant, moving a day around or updating TBA items. Send it within 14 days of delivery and you'll have it back in 2 business days. A new destination or new dates is a new guide.

Yes. Fill out the form with the travelers' details and your own email for delivery.

By email, so everything is in writing. Questions about your order go to askcaptainroam@gmail.com.

We use them only to make and support your guide. We never sell them.

Yes. When you order, choose PDF, printed book, or both. PDF only: the Captain replies within 1 business day with your quote and a payment link. You pay the guide price through that link, and the 5-business-day turnaround starts when you pay. Printed book or Both: the Captain replies within 1 business day with an estimated quote for the full total: the guide price, plus the estimated print fee from our printer at cost, plus shipping to your address. Nothing is charged until you approve it, and the 5-business-day turnaround starts once you do. If the final page count changes the print fee, you see the new total before we print. For a printed book, the order form asks for a shipping address. Printed books ship after your guide is approved. Shipping time is separate from the 5-business-day turnaround.

A custom destination guide like our published Captain Roam's All In guidebooks, made for the place you choose. It isn't tied to dates and has no itinerary. It covers neighborhoods, sights, food, nightlife, transport, money, safety, day trips and practical info. It is $49 flat, in the same formats (PDF, printed book, or both), with the same 5-business-day turnaround (from payment for a PDF, or once you approve your print quote) and one round of revisions. No rush option. Once your guide is finished, it joins the Captain Roam guidebook library. Your personal details and trip plans never go into the library version.

$49 flat, for any destination. As a PDF, you pay through the payment link the Captain emails you within 1 business day. Printed book or Both adds the estimated print fee from our printer at cost, plus shipping, in one estimated quote. Nothing is charged until you approve it.

They're the same kind of book. Captain Roam's All In guidebooks cover a whole destination we chose. A Full Field Guide does the same for a destination you choose. A custom trip guide covers your trip only, on your dates.

Tell us what's wrong and we'll fix it with your revision. Questions about a refund? Email askcaptainroam@gmail.com.